Privacy Policy

Your privacy is fundamental to everything we do. Learn how we collect, use, and protect your information.

Last updated: September 15, 2025

Data We Collect

Personal Information

Name, email, account details

Retention:2 years after account closure
Purpose:Account management and communication

Usage Data

Platform interactions and preferences

Retention:1 year
Purpose:Service improvement and analytics

Content Data

Animations and creative content

Retention:Until account deletion
Purpose:Service delivery and storage

Technical Data

IP address, device information

Retention:6 months
Purpose:Security and performance monitoring

Privacy Overview

Picsomo, a product by Infotex Media Private Limited, values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data.

Data We Collect

Account Data: Name, email, login credentials.

Billing Data: Processed by Razorpay/third-party providers; we do not store card details.

Content Data: Scripts, uploads, generated animations.

Usage Data: Analytics, logs, interactions with the Service.

How We Use Data

To operate and improve Picsomo.

To process subscriptions and payments.

To provide support and communicate updates.

Data Sharing

We do not sell user data.

Data may be shared with hosting, payment, and analytics partners.

Disclosures may occur if legally required.

Content Ownership

You retain ownership of your content.

We only process it to provide the Service.

Security

We implement industry-standard security, including encryption and access controls.

Your Rights

Access, update, or delete your account at any time.

Request permanent data deletion at support@picsomo.com.

Your Rights Matter

You have full control over your personal data. You can access, update, delete, or export your information at any time. We're committed to transparency and will always respect your privacy choices.

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Data Transparency
24/7
Data Protection
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Data Sales

Questions About Your Privacy?

Our privacy team is here to help you understand how we protect your data and exercise your rights.